Welcome to the successful execution of your telecom and IT projects.
Where problem solving, attention to detail and organizational and communicational skills make your project a success!
On time and within budget!
Want to grow your business across the street or across the world with easy-to-use solutions that integrate with your existing infrastructure and award-winning customer service and support?
We make that possible!
Meet Gotham Telecom – Your Telecom Superheroes!
Take the first step and find out why we are the #1 woman-owned technology consulting group
Gotham IT’s mission it to make it easy to do business again. Our vendor neutral approach allows for organizations of any size or vertical market to simply get IT done.
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn’t anything embarrassing hidden in the middle of text. All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable. The generated Lorem Ipsum is therefore always free from repetition, injected humour, or non-characteristic words etc.
Looking to streamline all of your communications from voice to video conferencing into a seamless platform that not only fits your needs, but your budget? Gotham can help you select the right vendor and help you from start to finish.
Need to connect all of these services? Gotham’s got you covered…literally. Working with all major carriers Gotham can provide you with the right connectivity to fit your needs. And if we can’t, we can explain why.
Have a large scale contact center or looking to deploy one? Don’t know where to start? Gotham can help with that. With experience deploying several hundred seats to deploying thousands of geographically diverse agents. We’re here to help from planning to management.
At Gotham Telecom, we specialize in IT cost reduction, focusing on optimizing resources and expenses to support sustainable business growth. Our approach to IT cost reduction is strategic, aiming to find and eliminate hidden costs, reallocate funds from low-value areas to more useful technologies and processes, and maintain the availability of essential operations and employee morale.
At Gotham Telecom, we understand that managing IT can be a complex and costly endeavor for businesses. That's why we offer comprehensive managed IT services designed to transform your IT hassles into success. Our services are not just about providing tech support; they're about unlocking new avenues for efficiency and innovation in your business.
At Gotham Telecom, we recognize the pivotal role of customer experience in today's business landscape. That's why we offer Contact Center as a Service (CCaaS), a cloud-based solution that revolutionizes customer communications. Our CCaaS solution is designed to efficiently orchestrate customer interactions across various channels, including phone calls, emails, chat support, and social media, providing a unified platform for all customer interactions.
At Gotham Telecom, we are committed to helping businesses adapt to the rapidly evolving world of business communications through our Unified Communications as a Service (UCaaS) solutions. UCaaS is a cloud-based solution that consolidates multiple communication tools into a single, unified platform, offering features like cloud telephony, video conferencing, team collaboration, app integrations, and more.
Large Financial Institution – Gotham conducted a full-scale retrospective audit, physical inventory and deployment of a software-based Telecom Expense management solution tailored to the needs of the accounts payable department and the finance offices. Savings from implementing the software solution exceeded 20% the first year. Retrospective audits and contract reviews allowed an initiation of a new project to bring fiber optics to the desktop as well as a new Cloud Based Contact Center.
“Just think, 18 months ago we had little to no knowledge of the SDWAN or Managed Voice Service provider industries. Your team did a great job educating us, leading an RFI, facilitating a proof of concept and helping us to choose the best provider for our company. Moreover, the savings we are currently realizing based on your team’s review of historical invoices will soon become even greater thanks to our upcoming MPLS to SDWAN transition. Thank you!!!” – Ralph Warchol – Vice President & Chief Information Officer, Regional Management Corp.
“Large Medical Organization – Gotham Telecom was engaged by this firm to Project Manage a large Networks transition. Gotham project managed contact Center Vendor selection and RFI/ RFP development for 450 agents. The Retrospective Recovery audit and ongoing cost saving efforts were the drivers for the Cloud migration project.
“Through your negotiating efforts, we not only lowered our LD rates but reduced by more than 20% and we have received more than Three Million Seven Hundred Fifty Thousand Dollars in ($3,750,000) in refunds and credits.” – C.I.O, Visiting Nurse Service of New York
Financial Services/Private Equity – Project Management for RIA with multiple International sites, disasters recovery sites, and domestic sites under development. Consulting services included: Carrier and Network Project Management Equipment Selection for new sites, contract negotiation, user training, implementation oversight, vendor selection, Ongoing user support and M/A/C support. Energy consulting included new construction and procurement recommendations for ESCO and Retrofit.
“Gotham has been an extremely valuable resource to us as we have gone through several different telecom and office related projects together over the past four years. Gotham has great expertise in all areas of telecommunications and contract negotiations, and you have a great ability to easily educate your customers on the nuances of those areas. Gotham answers all questions, is willing to take on all tasks, is super flexible and very easy to work with. As someone who deals with a multitude of vendors you are definitely one of the best.”
-Steve McArdle, Vice President Operations, L Catterton
“The overall analysis will allow us to reduce our overall costs in excess of $250,000 per year. Wireless savings alone were in excess of $100,000.”
“Your advisory services have helped us to procure the highest level of expertise in each area where you were engaged as well as to optimize our expenses. We estimate that our annual savings exceed $175,000.”
“We obtained savings of over $300,000 annually – a total of over one million dollars for the life of the contract.”
“The overall analysis will allow us to reduce our overall costs in excess of $250,000 per year. Wireless savings alone were in excess of $100,000.”
“We obtained savings of over $300,000 annually – a total of over one million dollars for the life of the contract.”
Please feel free to contact us at the address, telephone number or e-mail address listed below if you have any questions or would like to receive any additional information about our company.
